Ä¢¹½ÊÓÆµRWA?has long?faced?misinformation?and?disinformation,?including?about?its staff?and operations. This has intensified since the war in Gaza began on 7 October.
This document?outlines?Ä¢¹½ÊÓÆµRWA¡¯²õ?positions¡ªbased on?objective, ascertainable?facts, data,?and?firsthand?information¡ª?on?some of the most frequent?claims?and allegations?made?against the Agency?in the media and social media by?various?individuals, organizations, public and private entities.
Background
- On 17 January, Ä¢¹½ÊÓÆµRWA Commissioner-General announced?his intention to commission an independent review to identify and assess the adequacy and implementation of the Agency¡¯²õ mechanisms and procedures to ensure neutrality. On 5 February, the Secretary-General appointed a Review Group, headed by Catherine Colonna, former French Minister of Foreign Affairs, to ¡°assess whether the Agency is doing everything within its power to ensure neutrality and to respond to allegations of serious breaches when they are made.¡± For more information on the terms of reference of the review,?.
- On 26 January, in response to?allegations received orally from Israeli officials regarding the alleged involvement of 12 Ä¢¹½ÊÓÆµRWA staff in the 7 October attack against Israel, and upon ascertaining that the individuals were indeed Ä¢¹½ÊÓÆµRWA staff members, the Ä¢¹½ÊÓÆµRWA Commissioner-General decided to immediately terminate the appointments of these staff ¡°in the interest of the Agency,¡± in accordance with applicable staff regulations, in order to protect its ability to deliver humanitarian assistance. This decision was communicated through a?.
- At the request of the Ä¢¹½ÊÓÆµ Secretary-General, the Office of Internal Oversight Services (OIOS), the highest investigative body in the United Nations, launched an investigation into these specific allegations. The Ä¢¹½ÊÓÆµ Secretary-General requested in interim report within four weeks of OIOS starting work.
- On 27 January, the Ä¢¹½ÊÓÆµRWA Commissioner-General issued another??in response to several donor?countries suspending, pausing, or temporarily freezing funding to Ä¢¹½ÊÓÆµRWA.
Claims Vs. Facts?
The?Claim:?Citing alleged intelligence estimates,?several media have relayed claims?that?around 10%?of?all?Ä¢¹½ÊÓÆµRWA?staff?in Gaza, or about 1,200 people, have links to Hamas or?the?Palestinian Islamic Jihad.
The?Facts:?Ä¢¹½ÊÓÆµRWA has not received any information, let alone any?evidence, from?the Israeli Authorities?or?any?other Member State?about the above claim.?Ä¢¹½ÊÓÆµRWA became?aware of?this claim first from international media and later from a press briefing by an Israeli?government?official.???
Like any other Ä¢¹½ÊÓÆµ organization, Ä¢¹½ÊÓÆµRWA?carries out?detailed reference checks on any staff the Agency recruits.?In addition, Ä¢¹½ÊÓÆµRWA shares the names,?employee?numbers, and functions of all staff?members?every year in all five areas of operations with the host authorities (Lebanon, Jordan, Syria, and the Palestinian Authority) and, for the West Bank,?including?East Jerusalem, and Gaza, with Israel as the occupying power.??This?means that at all times, host states and Israel are fully informed and aware of the details of all staff members working for Ä¢¹½ÊÓÆµRWA.?Other Ä¢¹½ÊÓÆµ Member States also?receive?these lists upon request.
The names of the?12?individuals against whom allegations were made were all shared multiple times with Israel?and other Member States.?Prior to January 2024, Ä¢¹½ÊÓÆµRWA did not receive any?indication?from the relevant authorities of any involvement of its staff in armed?or?militant?groups.?In addition, the Agency screens?its?staff on a biannual basis against the Ä¢¹½ÊÓÆµ Security Council Consolidated Sanctions List.??
The?Claim:?Israeli officials have?stated that ¡°Ä¢¹½ÊÓÆµRWA¡¯²õ problem is not just ¡®a few bad apples¡¯ involved in the October 7 massacre,¡±?and that the?¡°institution as a whole is a haven for Hamas¡¯ radical ideology.¡±?
The?Facts:?Ä¢¹½ÊÓÆµRWA has?more than?30,000 staff?across the region, including 13,000 in Gaza,?the majority of?them Palestinian.?Ä¢¹½ÊÓÆµRWA takes?seriously?its?responsibility to ensure that?its?operations and staff adhere to Ä¢¹½ÊÓÆµ values and core humanitarian principles.?
Ä¢¹½ÊÓÆµRWA has always taken?very seriously?any allegation?regarding?staff misconduct?¨Cincluding?allegations of?neutrality?breaches.?The Agency takes?swift?action?whenever?any staff?member?is?found to have?acted?in contravention of?its?regulatory framework.?The?range of disciplinary?sanctions applied?include, often in combination,?fines. suspension from duty,?demotion,?up to termination of employment.?
Since 2022,?66?investigations,?out of 30,000?staff?across?Ä¢¹½ÊÓÆµRWA?and?not just in Gaza,?looked?at a range of?alleged related?to neutrality breaches, including?alleged?support for Hamas and other groups.?Some of these investigations are still ongoing.?Sixty-six?cases out of 30,000 staff?¨C not all of which have been substantiated?¨C is just?0.22%. There?is absolutely no ground for a blanket description of?¡°the institution as a whole¡±?being?¡°totally infiltrated.¡±?Rather,?the small?percentage?underscores?that?the?absolutely?overwhelming?majority of Ä¢¹½ÊÓÆµRWA¡¯²õ highly dedicated staff adhere to the principles to which they commit when they join the Agency.?In any event, as?indicated?previously, the matter is now under assessment by the Review Group appointed by the?Ä¢¹½ÊÓÆµ?Secretary-General, whose findings are expected to be released by April 2024.
In addition, staff?members?receive regular reminders and?take?mandatory?trainings?to ensure they understand and?abide by?the Ä¢¹½ÊÓÆµ standards of conduct for International Civil Servants. These?include?that any political activity must be consistent with, and not reflect adversely upon, the independence and impartiality required by serving the United Nations, and that support for violence and hatred in any form runs counter to Ä¢¹½ÊÓÆµ values and is unacceptable.
The Claim:?Several media have relayed claims that?Israel has documented deepening ties between Ä¢¹½ÊÓÆµRWA and Hamas, the de facto authorities in the Gaza Strip,?since 2007.?
The?Facts:?As elsewhere?around the world,?the Ä¢¹½ÊÓÆµ works in complex environments, including in areas under the control of a de facto government or?armed groups.?Ä¢¹½ÊÓÆµ engages with all parties to?facilitate?delivery of services and humanitarian?assistance?¨C?that’s?a standard.??In the Gaza?Strip,?Ä¢¹½ÊÓÆµRWA¡¯²õ?engagement?with?the de facto authorities?takes place solely at an?operational?level?with the exclusive purpose of delivering?humanitarian aid and ensuring?the safety of?our?staff.??
Since Ä¢¹½ÊÓÆµRWA is?operating?in a conflict environment in Gaza, its?activities need to be coordinated and?¡°deconflicted¡±?with all relevant?parties?to?enable?the implementation of?its?humanitarian mandate.?The Agency is?thus?constantly in contact with the Israeli?authorities and with the de facto authorities?simultaneously?to inform?them?about our movements and operations.?
The Claim:?Aid from Ä¢¹½ÊÓÆµRWA keeps?getting diverted by Hamas.
The Facts:?Ä¢¹½ÊÓÆµRWA is not aware of?and has received no specific allegations?regarding?any systemic diversion of aid in Gaza by Hamas or other armed groups. Should it be revealed to be the case, Ä¢¹½ÊÓÆµRWA will strongly condemn any diversion of humanitarian supplies and?immediately?inform its donors to determine?appropriate next?steps.
Across the world¡¯²õ conflict zones, the Ä¢¹½ÊÓÆµ works in complex environments, including in areas under the control of de facto governments or non-State armed actors, to deliver humanitarian aid, and has extensive experience in delivering aid in accordance with humanitarian principles, including neutrality, impartiality, and operational independence, and mitigating the risk of diversion of aid.
Ä¢¹½ÊÓÆµRWA¡¯²õ distribution of aid is implemented through a robust system of oversight and checks:
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Ä¢¹½ÊÓÆµRWA?uses a direct implementation modality (no intermediaries) which means that the Agency has full control of the supply chain from receiving the goods at the crossing points of Gaza to bringing them to Ä¢¹½ÊÓÆµRWA warehouses and distribution points, where aid is delivered directly to registered beneficiaries, checked against a pre-established list, and according to needs.
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All movements of aid (including fuel) from point of departure to point of arrival inside Gaza are coordinated?with and notified to the parties, including the Israeli authorities, to ¡°deconflict¡±, or ensure the safe passage of the aid convoy¡¯²õ movements and ensure safety of humanitarian workers. The convoys are also escorted and monitored by Ä¢¹½ÊÓÆµ security personnel. Ä¢¹½ÊÓÆµRWA is currently working with other Ä¢¹½ÊÓÆµ Agencies to establish common warehousing for materials brought into Gaza, which will improve overall monitoring and security of the goods.
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Ä¢¹½ÊÓÆµRWA takes measures to ensure that it has no financial ties with any individual or organization on the Ä¢¹½ÊÓÆµ Security Council Consolidated Sanctions List. During periods of escalation, we have emergency screening procedures to ensure the provision of aid in an effective manner, such as rapid screening of new vendors. Subcontractors and implementing partners are also vetted.
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Ä¢¹½ÊÓÆµRWA?operates in five fields:?Lebanon, Jordan, Syria, the West Bank– including?East Jerusalem, and Gaza. It shares?full lists of staff members, including functions, names, and IDs, with all the host authorities and, for the West Bank and Gaza, with Israel, every year.
The Claim:?Hamas?has stored?weapons in?Ä¢¹½ÊÓÆµRWA?schools?and dug tunnels under Ä¢¹½ÊÓÆµRWA buildings, but the Agency has?done little?to stop this.?
The?Facts:?Since the mid-2000s, during conflicts in Gaza,?there?have been?instances when armed actors from both sides?have violated?the?neutrality?of Ä¢¹½ÊÓÆµRWA sites, which are protected?by international law. They?have, for example,?entered?Ä¢¹½ÊÓÆµRWA?buildings or?used them for military purposes.?Ä¢¹½ÊÓÆµRWA?has?systematically?condemned?such violations of Ä¢¹½ÊÓÆµ premises.?See an example??from 2014 of Ä¢¹½ÊÓÆµRWA?condemning?the placement of rockets inside its schools.
Every time that?Ä¢¹½ÊÓÆµRWA has discovered?that the neutrality of its facilities has?been compromised by third parties, including being used by armed groups in Gaza to cache munitions, it?has protested to de facto authorities in Gaza, condemning the fact that these weapon components had been stored at a Ä¢¹½ÊÓÆµ facility, in breach of their inviolability under Ä¢¹½ÊÓÆµ Privileges and Immunities. Ä¢¹½ÊÓÆµRWA also?immediately?informs the Palestinian Authority and Israel as well as its main donors.?Moreover, in its annual reports to the?Ä¢¹½ÊÓÆµ?General Assembly, the?Ä¢¹½ÊÓÆµRWA?Commissioner-General has also consistently reported and described any such instances. These reports are shared with all Member States?of the United Nations.
When suspected tunnels are discovered under Ä¢¹½ÊÓÆµRWA facilities, the Agency follows a similar protocol to the one used when it has discovered that its installations were being used to cache munitions. This includes sealing cavities by injecting cement whenever discovered,?immediately?informing the Palestinian Authority and Israel as well as its main?donors and?reporting to the Ä¢¹½ÊÓÆµ General Assembly. When cavities under buildings or our grounds have been?identified,?the Agency has?also put out public statements?¨C?you can find an example from 2022?.
Ensuring that its facilities are not?utilized?for any purpose?other?than the provision of services by Ä¢¹½ÊÓÆµRWA to Palestine refugees?is critical for Ä¢¹½ÊÓÆµRWA¡¯²õ operations.?The Agency?dedicates significant resources to?regularly?assess?its facilities, including?to ensure neutrality. This means not only that there is no misuse of its facilities, but also?ensuring that installations are clearly marked as Ä¢¹½ÊÓÆµ facilities, that?signs?about them being weapons-free areas are present at entrances, and that the internal and external walls are free of any messaging that is political or in any way places the neutrality of the installation into question.?
This is done?via?quarterly assessments?by specially trained staff?of?all?of?Ä¢¹½ÊÓÆµRWA¡¯²õ almost 1,000 facilities?across its five fields of operation: Lebanon, Jordan, Syria, the West Bank¡ª¾±²Ô³¦±ô³Ü»å¾±²Ô²µ?East Jerusalem, and Gaza.?These assessments review adherence to neutrality and the level to which Ä¢¹½ÊÓÆµRWA installations?are able to?provide safe, inclusive,?accessible,?and dignified services to Palestine refugees. During each of the second and third quarters of 2023 for example, Ä¢¹½ÊÓÆµRWA assessed 99%?of active Agency installations.?The assessment of?all?Gaza installations was completed in September 2023.?There is also a system of follow-up in place to ensure that issues?identified?are addressed in a consistent manner.?Active conflict?and insecurity can significantly?impact?the ability of the Agency to conduct these assessments.??
Ä¢¹½ÊÓÆµRWA?also?trains?all staff?on?the?humanitarian principles, including neutrality, and?provides dedicated training to managers of Ä¢¹½ÊÓÆµRWA installations.?
The?Claim:?Ä¢¹½ÊÓÆµRWA schools?in the oPt, which use textbooks approved by the Palestinian Authority,?have used?materials that glorify terrorists and promote hatred of Israel.
The?Facts:?Ä¢¹½ÊÓÆµRWA uses host government textbooks, in line with Ä¢¹½ÊÓÆµ best practice for providing quality education in refugee settings.Ä¢¹½ÊÓÆµRWA?reviews all textbooks used in its schools to identify sections that may not be in line with Ä¢¹½ÊÓÆµ values and Ä¢¹½ÊÓÆµESCO standards for teaching.?Ä¢¹½ÊÓÆµRWA?has zero?tolerance?for?hate speech and incitement to discrimination, or violence.?Independent analysts?and international education experts?have?vouched?for?the?quality and content of?the?education that Ä¢¹½ÊÓÆµRWA provides in its?schools.?
Using?host?country curriculums in refugee situations?is standard for the Ä¢¹½ÊÓÆµ around the world.?It is?considered a best practice?that helps?ensure that?students can matriculate into host country educational systems at any level and more broadly?participate?in the social and economic life of the host country. This is particularly relevant for Ä¢¹½ÊÓÆµRWA as our school system ends after grade 9,?except?in?Lebanon,?and students transition to local schools for upper secondary, then university.
Ä¢¹½ÊÓÆµRWA?enriches the curriculum it uses by adding a unique?programme?on Human Rights, Conflict Resolution and Tolerance,?and?has also?established?school parliaments?run by students?in every?institution.
Ä¢¹½ÊÓÆµRWA teachers are trained?to address any problematic content in the classroom, using guidance documents developed by Ä¢¹½ÊÓÆµRWA headquarters. The teachers are required to and accountable for following this approach. When it comes to Palestinian Authority textbooks, Ä¢¹½ÊÓÆµRWA refers systematically to Ä¢¹½ÊÓÆµ positions on issues such as the occupation, borders, the wall, and others. Ä¢¹½ÊÓÆµRWA is not in a position to?¨C?nor it is mandated to?¨C?reconcile the Israeli and Palestinian?narratives.
Thousands of self-learning materials?produced in-house to support distance learning have also been reviewed through a robust three-tier review process and uploaded on Ä¢¹½ÊÓÆµRWA¡¯²õ Digital Learning Platform. Teachers are regularly reminded that only material uploaded on the platform can be used. Meanwhile Ä¢¹½ÊÓÆµRWA is progressing with digitalization of its education. It includes a gradual transition to digital teaching learning material which will be uploaded on the platform and become the sole source of materials to be used by students and teachers in the classroom, at home and remotely.
In addition, an?Education Expert Advisory Group, composed of globally recognized experts representing renowned institutions such as Ä¢¹½ÊÓÆµESCO and the World Bank among others, advises Ä¢¹½ÊÓÆµRWA on its digital transition as well as curriculum related matters more broadly.
Internationally recognized outside evaluations ¨C including a?¨C empirically?demonstrated that Ä¢¹½ÊÓÆµRWA¡¯²õ educational outcomes are among the best in the region and at the lowest cost per student. Ä¢¹½ÊÓÆµRWA¡¯²õ students in Gaza, the West Bank, and Jordan ¡°scored an average of a quarter of a standard deviation higher in international assessments than public school children, implying an advantage of almost a year of learning.¡±
Regarding the textbooks produced by the Palestinian Authority, Ä¢¹½ÊÓÆµRWA¡¯²õ?own stance on these materials closely aligns with the??in the study commissioned by the European Commission and published in 2021.?
The Claim:?A 2019 U.S. Government Accountability Office report allegedly said that Ä¢¹½ÊÓÆµRWA has not always implemented measures to address problematic content in school textbooks.?
The Facts:?The 2019 report reaffirmed Ä¢¹½ÊÓÆµRWA¡¯²õ unwavering commitment to Ä¢¹½ÊÓÆµ values, and, where there was need for better implementation, this was done ¨C you can find our statement about this?.?
Ä¢¹½ÊÓÆµRWA undertakes regular and meticulous review of all textbooks and learning materials used in the schools to ensure their compatibility with Ä¢¹½ÊÓÆµ values and Ä¢¹½ÊÓÆµESCO standards, promoting educational excellence and reinforcing tolerance and human rights. ?
The Claim: Members of a Telegram group of 3,000 Ä¢¹½ÊÓÆµRWA teachers allegedly supported violence, including in the 7 October attacks against Israel, and there have been similar cases in the past involving Ä¢¹½ÊÓÆµRWA staff.
The Facts: The most recent claims, made by the organization Ä¢¹½ÊÓÆµ Watch in January 2024 refer to exchanges found on an open Telegram chat that was not set-up, nor authorized, nor managed by Ä¢¹½ÊÓÆµRWA. The use of the Ä¢¹½ÊÓÆµ and Ä¢¹½ÊÓÆµRWA logo on this Telegram group has not been authorized.?
Due to the?nature of Telegram, it is impossible to verify the allegation that all members of this group are Ä¢¹½ÊÓÆµRWA employees.?The group?seems to be?formed around job seeking, so it is unlikely that its members are all Ä¢¹½ÊÓÆµRWA staff (already employed by the Agency).?
Previous?claims by Ä¢¹½ÊÓÆµ Watch and other organizations about the behavior of individuals have often misidentified as Ä¢¹½ÊÓÆµRWA staff the people allegedly involved. For example, in various claims made since 2022, concerning a total of 129 people, more than half turned out not to be Ä¢¹½ÊÓÆµRWA personnel.
Of the 30 people named as Ä¢¹½ÊÓÆµRWA staff in a report about this Telegram group, only 18 could be?properly reviewed?as the other 12 provided only first names or nicknames. From the 18, it has been confirmed that three do not work for the Agency and six have so far been inconclusive, requiring further review. The remaining nine may be active personnel. These cases have been referred to the Ä¢¹½ÊÓÆµRWA investigation department,?in accordance with?the Agency¡¯²õ procedures.?
Ä¢¹½ÊÓÆµRWA, like all Ä¢¹½ÊÓÆµ Agencies, has a system in place to investigate allegations and disciplinary action is taken in all substantiated cases.
The Claim:?Rather than being part of the solution, Ä¢¹½ÊÓÆµRWA perpetuates the refugee problem, including by reminding Palestine refugees of their history and telling them their home is in Israel.
The Facts:??When the Ä¢¹½ÊÓÆµ General Assembly created Ä¢¹½ÊÓÆµRWA by passing a??in 1949, it did not mandate the Agency to resolve the Israeli-Palestinian conflict nor the Palestine refugee?issue or?find durable solutions for refugees.?
Rather, Ä¢¹½ÊÓÆµRWA was set up as temporary organization?to carry out ¡°direct relief and works?programmes¡± for Palestine refugees. In 1952, the Ä¢¹½ÊÓÆµ General Assembly explicitly tasked Ä¢¹½ÊÓÆµRWA to serve any person whose “normal place of residence was Palestine during the period 1 June 1946 to 15 May 1948 and who lost both home and means of livelihood as a result of the 1948 conflict.”?
Ä¢¹½ÊÓÆµRWA has a humanitarian and development mandate, repeatedly renewed by the Ä¢¹½ÊÓÆµ General Assembly, to?provide assistance?and protection to Palestine refugees pending a just and lasting solution to their plight. This is done by delivering essential public services, primarily basic education, health care, relief and social services, microcredit, and emergency?assistance, including in situations of armed conflict.
The fact that Ä¢¹½ÊÓÆµRWA is still in place 75 years later is not a choice by the Agency but the result of a collective failure by Member States to resolve a political problem.?
Protracted refugee situations are the result of the failure to find political solutions to underlying political crises ¨C sometimes leading refugees to?retain?their status across generations. Meanwhile, the international community has continued to support Ä¢¹½ÊÓÆµRWA and recognizes the role it plays in addressing human development issues and the long-term impacts of conflict.?
Palestine refugees do not get special treatment compared to other refugees. Under international law, refugees and their descendants may?retain?their status until a durable solution is found to the situation that made the population into refugees in the first place.?In this sense, Palestine?refugees are no different from other people in protracted refugee situations.?As?stated?by the United Nations, this principle applies to all refugees and both Ä¢¹½ÊÓÆµRWA and Ä¢¹½ÊÓÆµHCR have recognized descendants as refugees on this basis.
Furthermore, the Ä¢¹½ÊÓÆµ General Assembly in 1949 adopted a??stating that?¡°refugees wishing to return to their homes and live at peace with their?neighbours?should be permitted to do so at the earliest practicable date, and that compensation should be paid for the property of those choosing not to return and for loss of or damage to property which, under principles of international law or equity, should be made good by the Governments or authorities responsible.¡±
This is not an Ä¢¹½ÊÓÆµRWA position, this is a Ä¢¹½ÊÓÆµ and a Member State position.
In addition, Palestine refugees, like all other refugees globally, have a right to learn about their history, including their?displacement.?Ä¢¹½ÊÓÆµRWA does not intend to ¨C nor does it have a mandate to ¨C reconcile Israeli and Palestinian narratives.??What Ä¢¹½ÊÓÆµRWA teaches in its schools is in line with Ä¢¹½ÊÓÆµ positions on the conflict.?
The Claim:?Other Ä¢¹½ÊÓÆµ agencies deliver humanitarian?assistance?in crisis zones across the globe. They would be better placed to do Ä¢¹½ÊÓÆµRWA¡¯²õ job.
The Facts:?Ä¢¹½ÊÓÆµRWA directly manages critical public-like services (schools, health centers, social protection) in its 5 areas of operations, relaying on a staff corps of 30,000 people, most of them Palestine refugees, thus serving their own communities.?Ä¢¹½ÊÓÆµRWA¡¯²õ established infrastructure and its cost-effectiveness ¨C especially as?the majority of?its staff are part of the Ä¢¹½ÊÓÆµRWA Area Staff (national) category, with salaries pegged to public sector comparators) ¨C have?no equivalent elsewhere in the Ä¢¹½ÊÓÆµ. This means that Ä¢¹½ÊÓÆµRWA Area Staff are paid on average between 40% and 70% less than other Ä¢¹½ÊÓÆµ locally recruited staff,?as the comparators used for their salary scales are the host governments in the countries and areas of operations where Ä¢¹½ÊÓÆµRWA works.
In addition, Ä¢¹½ÊÓÆµRWA responds to emergency situations, such as in Gaza today, using its staff, community acceptance and knowledge, and their longstanding experience gained over several conflicts and crises. With over 2 million people in dire need of life-saving humanitarian?assistance?in Gaza, no other Agency?is able to?respond at the scale needed at present. Ä¢¹½ÊÓÆµRWA has 13,000 staff and over 300 installations in Gaza, far surpassing the capacity of all other humanitarian actors. The Ä¢¹½ÊÓÆµ Secretary-General has called Ä¢¹½ÊÓÆµRWA the backbone of the humanitarian response there. Other Ä¢¹½ÊÓÆµ Agencies and international NGOs have recognized the irreplaceable role of Ä¢¹½ÊÓÆµRWA in Gaza, and?publicly announced?their support for the Agency.
For example, even if another agency supplies vaccines, it is Ä¢¹½ÊÓÆµRWA medical staff that get those vaccines into the arms of children at Ä¢¹½ÊÓÆµRWA clinics. So, Ä¢¹½ÊÓÆµRWA is an essential link in the chain. Ä¢¹½ÊÓÆµRWA¡¯²õ main activity is education.??across its five areas of operations, there is no easy substitute, not even at government level, for Ä¢¹½ÊÓÆµRWA¡¯²õ?work.
It was hoped that Ä¢¹½ÊÓÆµRWA local staff) would be folded into Palestinian public institutions once a political solution was reached. This is why also their salary scales are aligned to those entities in the public services where they work.?
Other Ä¢¹½ÊÓÆµ agencies have around 220 staff combined between?international?and national, and they do not have the same public service roles.?
The Claim:?Ä¢¹½ÊÓÆµHCR is mandated to resettle refugees and solve refugee issues. It could take over Ä¢¹½ÊÓÆµRWA¡¯²õ job.
The Facts:?Ä¢¹½ÊÓÆµ General Assembly established Ä¢¹½ÊÓÆµRWA in 1949 and Ä¢¹½ÊÓÆµHCR in 1950, providing them each with distinct mandates to?assist?and protect refugees.?These decisions are enshrined in the Ä¢¹½ÊÓÆµ General Assembly??that created Ä¢¹½ÊÓÆµRWA in 1949 and has been renewed ever since,?the?, which was also adopted by the Ä¢¹½ÊÓÆµ General Assembly, and the?,?which is an international treaty.?Neither Ä¢¹½ÊÓÆµRWA nor Ä¢¹½ÊÓÆµHCR can unilaterally change their mandates
Ä¢¹½ÊÓÆµRWA and Ä¢¹½ÊÓÆµHCR have very distinct functions. Ä¢¹½ÊÓÆµRWA is a direct service provider. At the core of these services are education and health. Ä¢¹½ÊÓÆµRWA provides public-like services.??Ä¢¹½ÊÓÆµHCR does not have a mandate over Palestine refugees within the Ä¢¹½ÊÓÆµRWA areas of operations.?However, in certain circumstances, Ä¢¹½ÊÓÆµHCR has a mandate?regarding?Palestine refugees when they are outside the areas where Ä¢¹½ÊÓÆµRWA operates.
Unlike Ä¢¹½ÊÓÆµHCR, Ä¢¹½ÊÓÆµRWA does not have a mandate to resettle Palestine refugees and has no authority to seek lasting durable solutions for refugees. Ä¢¹½ÊÓÆµRWA is mandated by the Ä¢¹½ÊÓÆµ General Assembly to provide services to Palestine refugees in five fields of operation:?Lebanon, Jordan, Syria, the West Bank and East Jerusalem, and Gaza. And it is mandated to do so?pending a just and lasting solution to their plight. Palestine refugees within Ä¢¹½ÊÓÆµRWA¡¯²õ fields of operations are specifically excluded from the mandate of Ä¢¹½ÊÓÆµHCR, which has a resettlement mandate. However, according to Ä¢¹½ÊÓÆµHCR,??actually get?it each year. ?
It is worth noting that the protracted situation in which Palestine refugees live is not unique. Resettlement requires the consent not only of refugees but also of the receiving state.??estimated that 78 per cent of all 16 million refugees?under its mandate were in protracted refugee situations in 2022. Of the?29.4 million refugees?under Ä¢¹½ÊÓÆµHCR protection that year, only about 1.15 per cent (339,300) were repatriated?to their country of origin. Less than half a per cent (114,300) were resettled in a third country or naturalized as citizens in their country of asylum (50,800). The vast majority remained refugees, pending a solution to their plight.
The Claim:?Donor money would be better spent supporting governments in the region to?assist?Palestine refugees, rather than doing so via Ä¢¹½ÊÓÆµRWA.
The Facts:?Ä¢¹½ÊÓÆµRWA¡¯²õ mandate was first set out by the Ä¢¹½ÊÓÆµ General Assembly in?. Ä¢¹½ÊÓÆµ Member States decide where and how Ä¢¹½ÊÓÆµRWA should?operate.?
During regular reviews of its mandate, Ä¢¹½ÊÓÆµ Member States have continued to task Ä¢¹½ÊÓÆµRWA to?provide?support to Palestine refugees throughout its five fields of operation: Lebanon, Jordan, Syria, the West Bank and East Jerusalem, and Gaza. It is tasked with doing so pending a just and lasting solution to the plight of Palestine refugees.
In addition, Ä¢¹½ÊÓÆµRWA runs essential public services for Palestine refugees, such as schools and clinics. It does this with some 30,000 personnel, most of whom are Palestinian, and whose pay scale is aligned to that of the local civil services where they work. The reason for this is that?it is hoped that they will transition into Palestinian public institutions once a political solution is reached.?
While some Palestine refugees have citizenship in their host countries, many do not, and lack legal status thus depending on Ä¢¹½ÊÓÆµRWA for access to basic services and?assistance.?
The Claim:?Ä¢¹½ÊÓÆµRWA does not take reports against it seriously.
The Facts:?Ä¢¹½ÊÓÆµRWA has zero tolerance for hate speech, discrimination, or incitement to violence as well as any action that could be viewed as taking sides in conflict. Adherence to Ä¢¹½ÊÓÆµ values and upholding humanitarian principles, including neutrality,?represents?a fundamental pillar of Ä¢¹½ÊÓÆµRWA’s value system and is critical for the Agency to be able to?operate?on the ground. The Agency systematically reviews all allegations of misconduct, including breaching Ä¢¹½ÊÓÆµ values and humanitarian principles and launches investigations into any credible allegation, applying disciplinary measures where misconduct has been?established?up to and including separation.??
Please refer to the ¡®Background¡¯ section above for details of the very swift steps taken by Ä¢¹½ÊÓÆµRWA concerning the allegations that 12 of its staff members were involved in the 7 October attacks on Israel.
The Claim:?The Claim: The former head of Ä¢¹½ÊÓÆµRWA¡¯²õ staff union in Gaza, Suhail al-Hindi, was fired in 2017 after Israel found out he had been elected to Hamas¡¯ top political leadership.
The Facts:?In 2017, Suhail al-Hindi, the former head of Ä¢¹½ÊÓÆµRWA¡¯²õ local staff union in Gaza, was fired after a news site affiliated with Hamas announced that he was elected to political office with Hamas. Following that media report, Ä¢¹½ÊÓÆµRWA immediately suspended him and subsequently dismissed him after verifying the facts. None of this was because ¡°Israel found out¡± ¨C Ä¢¹½ÊÓÆµRWA acted directly.
Under the rules of Ä¢¹½ÊÓÆµRWA — and those of the wider Ä¢¹½ÊÓÆµ — participation in any political activity must be consistent with, and may not reflect adversely upon, the independence and impartiality of our status. This includes a prohibition on standing as a candidate or holding any public office. This is why Ä¢¹½ÊÓÆµRWA immediately suspended al-Hindi and subsequently dismissed him. Ä¢¹½ÊÓÆµRWA also dismissed another staff member whose name appeared in the list of those newly elected to Hamas political office.
Overall, Ä¢¹½ÊÓÆµRWA prohibits any type of involvement of staff in a militant or militarized group. As a representative of the Ä¢¹½ÊÓÆµ, any involvement in a militarized group that promotes discrimination or violence violates the principle of neutrality and gravely jeopardizes Ä¢¹½ÊÓÆµRWA¡¯²õ ability to provide services and protection to refugees.
Document Sources: United Nations Relief and Works Agency for Palestine Refugees in the Near East (Ä¢¹½ÊÓÆµRWA)
Subject: Assistance, Assistance to the Palestinian people, Education and culture, Gaza Strip, Refugees and displaced persons, Terrorism, Ä¢¹½ÊÓÆµRWA
Publication Date: 23/05/2024
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