\n\t\t\t\t
D.\t<\/span><\/span>Microfinance and microenterprise programme <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 145–167 <\/p>\n<\/td>\n | \n 35<\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n\n\n\n\t\t\t\t E.\t<\/span><\/span>Stakeholder relations <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 168–170<\/p>\n<\/td>\n | \n 40<\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n\n\n\n\t\t\t\t F.\t<\/span><\/span>Fund-raising activities <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 171–174<\/p>\n<\/td>\n | \n 41 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t G.\t<\/span><\/span>Emergency appeals <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 175–179<\/p>\n<\/td>\n | \n 42 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t III.\t<\/span><\/span> Financial matters <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 180–197<\/p>\n<\/td>\n | \n 44 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t A.\t<\/span><\/span>Fund structure <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 180–183<\/p>\n<\/td>\n | \n 44<\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n\n\n\n\t\t\t\t B.\t<\/span><\/span>Budget, income and expenditure <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 184–192<\/p>\n<\/td>\n | \n 44 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t C.\t<\/span><\/span>Non-regular budget activities <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 193–194<\/p>\n<\/td>\n | \n 46 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t D.\t<\/span><\/span>Current financial situation <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 195–197<\/p>\n<\/td>\n | \n 46 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t IV.\t<\/span><\/span> Legal matters <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 198–278<\/p>\n<\/td>\n | \n 47<\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n\n\n\n\t\t\t\t A.\t<\/span><\/span>Agency staff <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 198–231<\/p>\n<\/td>\n | \n 47<\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n\n\n\n\t\t\t\t B.\t<\/span><\/span>Agency services and premises <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 232–270<\/p>\n<\/td>\n | \n 54 <\/p>\n<\/td>\n<\/tr>\n | \n\n\n\t\t\t\t C.\t<\/span><\/span>Other matters <\/span> <\/span>\n\t\t\t\t<\/div>\n<\/td>\n\n 271–278<\/p>\n<\/td>\n | \n 64<\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n\n| \n Annexes<\/span> <\/span><\/p>\n<\/td>\n | <\/td>\n | <\/td>\n<\/tr>\n | \n| \n I. Statistical and financial information tables <\/p>\n<\/td>\n | <\/td>\n | \n 67<\/p>\n<\/td>\n<\/tr>\n | \n| \n II. Pertinent records of the General Assembly and other United Nations bodies <\/p>\n<\/td>\n | <\/td>\n | \n 83<\/p>\n<\/td>\n<\/tr>\n<\/table>\n <\/p>\n \n <\/span><\/p>\n \n<\/p><\/div>\n\n Abbreviations<\/p><\/div>\n \n \n\n| \n CDC <\/p>\n<\/td>\n | \n Centers for Disease Control and Prevention<\/p>\n<\/td>\n<\/tr>\n | \n| \n FAO<\/p>\n<\/td>\n | \n Food and Agriculture Organization of the United Nations<\/p>\n<\/td>\n<\/tr>\n | \n| \n IDF <\/p>\n<\/td>\n | \n Israel Defense Forces<\/p>\n<\/td>\n<\/tr>\n | \n| \n ILO<\/p>\n<\/td>\n | \n International Labour Organization<\/p>\n<\/td>\n<\/tr>\n | \n| \n MMR<\/p>\n<\/td>\n | \n measles, mumps and rubella<\/p>\n<\/td>\n<\/tr>\n | \n| \n NGO<\/p>\n<\/td>\n | \n non-governmental organizations<\/p>\n<\/td>\n<\/tr>\n | \n| \n OPEC<\/p>\n<\/td>\n | \n Organization of Petroleum Exporting Countries<\/p>\n<\/td>\n<\/tr>\n | \n| \n PLO <\/p>\n<\/td>\n | \n Palestine Liberation Organization<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµAIDS<\/p>\n<\/td>\n | \n Joint United Nations Programme on HIV\/AIDS<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµDP<\/p>\n<\/td>\n | \n United Nations Development Programme<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµESCO<\/p>\n<\/td>\n | \n United Nations Educational, Scientific and Cultural Organization<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµFPA <\/p>\n<\/td>\n | \n United Nations Population Fund<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµHCR<\/p>\n<\/td>\n | \n Office of the United Nations High Commissioner for Refugees<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµICEF <\/p>\n<\/td>\n | \n United Nations Children’s Fund<\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµRWA<\/p>\n<\/td>\n | \n United Nations Relief and Works Agency for Palestine Refugees in the Near East <\/p>\n<\/td>\n<\/tr>\n | \n| \n Ä¢¹½ÊÓÆµTSO<\/p>\n<\/td>\n | \n United Nations Truce Supervision Organization<\/p>\n<\/td>\n<\/tr>\n | \n| \n WFP <\/p>\n<\/td>\n | \n World Food Programme<\/p>\n<\/td>\n<\/tr>\n | \n| \n WHO<\/p>\n<\/td>\n | \n World Health Organization<\/p>\n<\/td>\n<\/tr>\n<\/table>\n <\/p>\n \n <\/span><\/p>\n \n<\/p><\/div>\n\n <\/p><\/div>\n \n President of the General Assembly<\/span> <\/span><\/p><\/div>\n\n United Nations<\/p><\/div>\n \n New York<\/p><\/div>\n <\/p>\n \n Letter of transmittal<\/p><\/div>\n \n 26 September 2005 <\/p><\/div>\n \n I have the honour to submit to the General Assembly my annual report on the work of the United Nations Relief and Works Agency for Palestine Refugees in the Near East (Ä¢¹½ÊÓÆµRWA) for the period from 1 July 2004 to 30 June 2005, in compliance with the request contained in paragraph 21 of resolution 302 (IV) of 8 December 1949 and with paragraph 8 of resolution 1315 (XIII) of 12 December 1958. <\/p><\/div>\n \n Chapter I is an overview of events and developments in the region, with reference to the Agency’s five fields of operation in Jordan, Lebanon, the Syrian Arab Republic, the West Bank and the Gaza Strip, as well as a description of the funding situation that Ä¢¹½ÊÓÆµRWA faced during the reporting period. <\/p><\/div>\n \n Chapter II covers developments in the education, health, relief and social services, and microfinance and microenterprise programmes of the Agency, and in its stakeholder relations, fund-raising activities, emergency appeals and project activities. <\/p><\/div>\n \n Chapter III covers financial matters, including income and expenditure for the regular budget and the projects and emergency budgets, non-regular budget activities, and the Agency’s current financial situation. <\/p><\/div>\n \n Chapter IV deals with legal matters, in particular those relating to Agency staff, services and premises, as well as constraints affecting Agency operations. <\/p><\/div>\n \n Annex I provides statistical and financial information regarding the Palestine refugees and Agency programmes, finances and staff. Annex II refers to pertinent records of the General Assembly and other United Nations bodies. <\/p><\/div>\n \n Following established practice, the annual report in draft form was distributed in advance to the 10 members of the Advisory Commission, whose comments and observations were given careful consideration. The draft report was discussed with the Commission at a meeting held in Amman on 26 September 2005. The views of the Commission are contained in a letter addressed to me from the Chairperson of the Advisory Commission. A copy of the letter follows.<\/p><\/div>\n \n I have maintained the practice of showing my report in draft form to representatives of the Government of Israel. Pursuant to General Assembly decision 48\/417 of 10 December 1993 that the Advisory Commission establish a working relationship with the Palestine Liberation Organization (PLO), a representative of the PLO attended the meeting of the Commission on 26 September 2005 and a copy of the draft report was shared with him. <\/p><\/div>\n \n <\/p><\/div>\n \n ( Signed<\/i>) Karen Koning AbuZayd<\/strong><\/p><\/div>\n\n Commissioner-General<\/p><\/div>\n \n United Nations Relief and Works Agency<\/p><\/div>\n \n for Palestine Refugees in the Near East <\/p><\/div>\n \n <\/span><\/p>\n \n<\/p><\/div>\n\n Letter dated 26 September 2005 from the Chairperson of the Advisory Commission of the United Nations Relief and Works Agency for Palestine Refugees in the Near East addressed to the Commissioner-General of the Agency <\/strong><\/p><\/div>\n\n <\/strong> <\/p><\/div>\n\n <\/p><\/div>\n \n 1. At its regular session, on 26 September 2005, the Advisory Commission of the United Nations Relief and Works Agency for Palestine Refugees in the Near East (Ä¢¹½ÊÓÆµRWA) considered your draft annual report on the Agency’s activities and operations during the period 1 July 2004 to 30 June 2005, which is to be submitted to the General Assembly at its sixtieth session. <\/p><\/div>\n \n 2. The Commission expressed its great appreciation to Peter Hansen, who retired from Ä¢¹½ÊÓÆµRWA on 31 March 2005 after an unprecedented nine years as its Commissioner-General. His courage and dedication to the cause of the Palestine refugees in extremely challenging times were an inspiration to us all. The Commission also welcomed your appointment as Commissioner-General as of 28 June 2005 and pledged its full support to you in discharging your duties in the coming three years. <\/p><\/div>\n \n 3. The period from December 2004 to June 2005 was characterized by an improvement in the security situation in the occupied Palestinian territory. The Commission welcomed the holding of free and fair presidential and municipal elections and the Israeli disengagement from the Gaza Strip and parts of the West Bank. The Commission hopes that continued progress by the parties in implementing the Road Map will lead to and promote stability and advancements in the peace process and improved conditions for Palestine refugees in the West Bank and Gaza. The Commission encourages Ä¢¹½ÊÓÆµRWA to continue to cooperate closely with the Quartet team led by James Wolfensohn and with the Palestinian Authority on issues relating to Gaza disengagement and to provide regular briefings on its response to the Commission. <\/p><\/div>\n \n 4. During the reporting period there was a slight improvement in the security situation in the occupied Palestinian territory, against a background of continued violence and military incursions and operations in and around refugee camps, and a lack of political progress. As a result, the Commission noted with concern the continuing humanitarian crisis in the occupied Palestinian territory. This was evidenced by: the displacement of large numbers of Palestinians following the demolition of their homes; deteriorating health conditions; high levels of poverty; the disruption of educational programmes; and the increasing exhaustion of the capacity of the Palestinian population to sustain itself in the face of the continuous decline in economic and social conditions since September 2000 described in your report. Those conditions have had a particularly severe effect on Palestine refugees, who are often among the poorest and most vulnerable part of the population, and have required additional engagement by the Agency. <\/p><\/div>\n \n 5. The Commission also noted with concern that the continued construction of the separation wall\/fence, internal and external closures, curfews and other restrictions imposed by the Israeli authorities in both the West Bank and the Gaza Strip have led to severe and sustained mobility restrictions on the Palestinian population and had repercussions on their daily life and future. The restrictions have obstructed access to employment and income and to essential goods and services. The restrictions have also had a serious impact on the ability of the Agency to move staff and humanitarian assistance to those in urgent need. The Commission noted the negative impact of those practices on Ä¢¹½ÊÓÆµRWA operations and reiterated the need to take urgent measures to remove restrictions placed on the movement of Agency staff and goods, in keeping with international law and the agreements between Ä¢¹½ÊÓÆµRWA and the Government of Israel. <\/p><\/div>\n \n 6. The Commission also expressed concern at the difficult and unstable situation in the Gaza Strip, which repeatedly led the United Nations to declare Security Phase IV, from 20 July to 25 December 2004 and from 15 August 2005 onwards, first because of Israeli military operations in the Gaza Strip and subsequently as a result of the increased violence in Gaza. This forced the Agency to relocate most of its headquarters international staff, thereby severely disrupting the operations at headquarters. The Commission commended the Agency’s staff who remained in the Gaza Strip to ensure that all regular programme and emergency operations there continued, despite the highly unstable security situation. The Commission reaffirmed the pressing need to respect the integrity of the United Nations and the immunities of its staff, particularly in the case of the humanitarian staff courageously operating in areas of conflict, as stated in Security Council resolution 1502 (2003). <\/p><\/div>\n \n 7. The Commission noted that up to the end of 2004, donors had contributed $432.7 million in response to appeals amounting to $739 million. It also noted that the Agency had launched appeals totalling $185.8 million for the year 2005. The Commission noted with concern that the level of response of the international community to its emergency appeals has stagnated, in that as of mid-September 2005 only $93.1 million had been pledged and $56.8 million actually received. In the light of the continuing humanitarian crisis in the occupied Palestinian territory, the Commission appealed to the international community to do its utmost to enhance contributions to the Agency’s emergency programmes and calls upon Ä¢¹½ÊÓÆµRWA to explore further options to widen the donor base to fulfil the Agency’s and the refugees’ needs. It also called upon Ä¢¹½ÊÓÆµRWA to continue to examine closely its emergency programmes and priorities and its analyses of those emergency needs. <\/p><\/div>\n \n 8. The Commission underscored the crucial importance of a strategic planning approach, initiated by the medium-term plan, to guide the development of the regular budget, which is indispensable if the Agency is to respond adequately to the refugees’ needs in the five fields of operations. The Commission also called upon donors to maintain adequate levels of funding in line with the growing needs of refugees and also called on Ä¢¹½ÊÓÆµRWA to continue its efforts to reach out to non-traditional donors. <\/p><\/div>\n \n 9. The Commission expressed great appreciation to the host Governments and donors for the continuing support and services they provide to Palestine refugees, recognizing the important contribution made by the Palestine Liberation Organization and the services it provides to the Palestine refugees. <\/p><\/div>\n \n 10. The Commission commended the Palestinian Authority for its efforts to make payments on its outstanding value-added tax (VAT) debt due to Ä¢¹½ÊÓÆµRWA and noted with appreciation the Agency’s efforts in following up on this matter. It urged the Agency to continue to pursue with the Palestinian Authority the objective of VAT exemption for Ä¢¹½ÊÓÆµRWA and the reimbursement of the remaining outstanding VAT. It also requested the Agency to continue to ask the Israeli authorities to reimburse all outstanding port charges, in accordance with the 1967 Comay-Michelmore Agreement between Israel and Ä¢¹½ÊÓÆµRWA. The Commission noted once again that a sum of $5.1 million was still outstanding from United Nations Headquarters with respect to the expenses incurred by the Agency in moving its headquarters from Vienna to Gaza in 1996, in accordance with the former’s instructions. <\/p><\/div>\n \n 11. The Commission emphasized the importance of the follow-up process to the Geneva Conference held on 7 and 8 June 2004. A wealth of ideas and specific recommendations has been the subject of further discussion in an open and transparent forum, and some items are already being implemented. The Commission supports the Agency’s continuing efforts to develop a management reform programme in light of, inter alia, the outcomes of the above-mentioned Geneva Conference. <\/p><\/div>\n \n 12. The Commission also welcomed the recent launching of a comprehensive exercise of data collection that will provide the basis for much improved needs analysis and management of its operations. The Commission welcomes the efforts deployed to revitalize its role within its current mandate “to advise and assist” and to expand its composition to make it more representative of the Agency’s main stakeholders. Finally, the Commission also welcomes the expansion of the informal consultation mechanisms of Ä¢¹½ÊÓÆµRWA, leading to the development of the hosts and donors meeting. <\/p><\/div>\n \n 13. The Commission recognized the vital role the Agency plays in providing the refugees with essential services and in contributing to regional stability until a just settlement to the refugee issue is implemented in accordance with the relevant United Nations resolutions, especially General Assembly resolution 194 (III) of 11 December 1948. <\/p><\/div>\n \n The Commission expressed its warm appreciation for your personal commitment to the service of the refugees and the effective leadership you are providing to the Agency. <\/p><\/div>\n \n <\/p><\/div>\n \n (Signed<\/i>) Rana Mokaddem<\/strong> <\/p><\/div>\n\n Acting Chairperson of the Advisory Commission<\/p><\/div>\n \n <\/p><\/div>\n \n <\/span><\/p>\n \n<\/p><\/div>\n\n <\/p><\/div>\n \n <\/strong><\/span> <\/span>Chapter I <\/strong><\/span><\/p><\/div>\n\n Overview<\/strong><\/p><\/div>\n\n <\/strong><\/p><\/div>\n\n <\/p><\/div>\n \n 1. Ä¢¹½ÊÓÆµ Relief and Works Agency for Palestine Refugees in the Near East (Ä¢¹½ÊÓÆµRWA) was established pursuant to General Assembly resolution 302 (IV) of 8 December 1949. The Agency became operational on 1 May 1950 and began responding to the immediate humanitarian needs of about 880,000 Palestine refugees in the region. Over the past five decades, the Agency has grown into one of the largest United Nations programmes, employing over 25,000 staff members, including teachers, health workers, social workers, microcredit staff and other service providers. The Agency operates some 900 facilities providing education, health, relief and social services, and runs a microfinance and microenterprise programme, for a growing population of refugees who now number over 4 million. Ä¢¹½ÊÓÆµRWA provides its services in Jordan, Lebanon, the Syrian Arab Republic, the West Bank and the Gaza Strip. About one third of the refugees live in camps, where services are rendered directly in Ä¢¹½ÊÓÆµRWA installations. The camps, however, are administered by governmental or other authorities. While the Agency’s services are funded from its budget, where appropriate and possible refugees contribute to service costs through co-payments, self-help schemes, participation fees and voluntary financial contributions. <\/p><\/div>\n \n 2. The Agency’s services to the refugees constitute an essential investment in their human resources. They cover the following broad categories: elementary and preparatory education; vocational and technical training; comprehensive primary health care, including disease control and family health; assistance towards hospitalization; environmental health services in refugee camps; relief assistance to vulnerable households; and social services for women, youth and persons with disabilities. The Agency has developed a fast-growing microfinance and microenterprise programme, which assists in developing the entrepreneurial skills, income-generating capacity and self-reliance of the refugees. In addition to its regular programme, the Agency undertakes a range of infrastructure projects to improve the living conditions of the refugees. As a result of the ongoing crisis in the occupied Palestinian territory, Ä¢¹½ÊÓÆµRWA has also implemented a comprehensive programme of emergency activities for the Palestine refugees, which has included the provision of food aid, cash assistance, emergency employment generation, shelter repair and reconstruction, compensatory education, and the provision of emergency health services, including trauma counselling and psychological support. <\/p><\/div>\n \n 3. Peter Hansen, the longest serving Commissioner-General of Ä¢¹½ÊÓÆµRWA, retired in March 2005 after nine years in office. The Secretary-General appointed Karen Koning AbuZayd as the new Commissioner-General for a three-year term beginning on 28 June 2005. She takes the helm at a most challenging time, but comes to the post with the benefit of five years’ experience as Deputy Commissioner-General. <\/p><\/div>\n \n 4. Ä¢¹½ÊÓÆµRWA operations are almost wholly funded through voluntary contributions from Member States and other entities. The constraints posed by the unpredictability of funding over the medium term are lessened to a certain extent by the readiness of some of the Agency’s major donors to provide unearmarked funds to the Ä¢¹½ÊÓÆµRWA regular budget. The Agency’s 10 largest donors for 2004, who together provide almost 90 per cent of its current cash income, are, in descending order: the European Commission, the United States of America, the United Kingdom of Great Britain and Northern Ireland, Sweden, Norway, the Netherlands, Canada, Switzerland, Japan and Italy. <\/p><\/div>\n \n 5. The operational environment in which Ä¢¹½ÊÓÆµRWA functioned during the reporting period was once again dominated by the situation in the occupied Palestinian territory and Israel. Severe strife from July to December 2004 was followed by a period of relative calm. The first period involved numerous military incursions by the Israel Defense Forces (IDF) in the Gaza Strip, in particular in Rafah, and later in Beit Hanoun, Beit Lahia and Jabalia. Operation “Days of Penitence”, as the latter incursion was called by the Israeli authorities, followed a rocket attack that killed an Israeli child, and lasted 17 days, causing large-scale destruction and loss of life. A total of 107 Palestinians were killed and 431 injured during the military operation. Ninety-one homes housing 143 families were destroyed and 101 shelters, housing 120 families, were damaged during the military operation in the northern Gaza Strip, while 482 persons were made homeless in Rafah during that same short period. Disruption of the Agency’s operations in the West Bank was also caused by a six-week strike of local staff demanding increases in pay (in each of its five fields of operation, the Agency uses public sector salaries as its comparator; the demands of the West Bank area staff union went beyond the Agency’s pay policy and the Ä¢¹½ÊÓÆµRWA funding capacity). The strike severely affected the delivery of education, health and social services to refugees for the period. <\/p><\/div>\n \n 6. During the period from July to December 2004, extensive Israeli military operations in the northern Gaza Strip significantly increased the level of danger to which Ä¢¹½ÊÓÆµRWA international staff were exposed. This exposure occurred both during travel through the zone of conflict, and during the long waiting periods to which staff were subjected by the Israeli authorities at the Erez checkpoint when attempting to enter or exit the Gaza Strip through Erez. This deterioration in the security situation and the inability of the Israeli authorities to ensure safe and rapid movement through the Erez crossing and their unwillingness to provide an alternative crossing point led the United Nations to declare Security Phase IV for the Gaza Strip on 21 July 2004. This decision forced Ä¢¹½ÊÓÆµRWA to relocate almost all of its international staff to Jerusalem and Amman, significantly impairing the functioning of its headquarters. The Gaza field office continued to operate and deliver essential services to Palestine refugees despite the inherently dangerous situation with which the staff were constantly confronted. <\/p><\/div>\n \n 7. Ä¢¹½ÊÓÆµRWA fully recognizes the right and duty of the Government of Israel to protect its citizens. This does not in any way affect the obligations of Israel under international humanitarian law, which prohibits, inter alia, disproportionate military responses, the killing of civilians and collective punishment. It is also incumbent upon the Government of Israel to respect fully the privileges and immunities of Ä¢¹½ÊÓÆµRWA as an organ of the United Nations and, under its bilateral agreement with Ä¢¹½ÊÓÆµRWA, to facilitate the Agency's operations at all times. <\/p><\/div>\n \n 8. The second part of the reporting period was characterized by relative calm. This made possible a return to Security Phase III in the Gaza Strip and the end to forced relocation of international staff in December 2004. While the situation regarding access did not improve dramatically, greater cooperation afforded by IDF during this part of the reporting period resulted in some improvement. <\/p><\/div>\n \n 9. The severe economic depression that the Palestinian economy had been experiencing since September 2000 continued unabated during the reporting period. According to the World Bank, while unemployment declined slightly in the West Bank at the end of 2004, the overall unemployment rate rose to 26.8 per cent, with unemployment in the Gaza Strip rising to an acute 36 per cent, owing in part to the sharp reduction in access to the Israeli labour market. These figures exclude unpaid family labour and a marked increase in “self-employment”, both of which tend to mask the figure of those who gave up seeking employment. Even for the employed, real wages have declined almost 15 per cent in the West Bank and 3.7 per cent in the Gaza Strip since the end of 2000. Palestinian per capita income has remained some 35 per cent lower than its pre-intifada level and, as a result, over half the Palestinian population continue to live below the poverty line. <\/p><\/div>\n \n 10. During the reporting period, 31 Ä¢¹½ÊÓÆµRWA staff members were arrested and\/or detained by the Israeli authorities, and the Agency continued to be systematically refused access to members of its staff in detention. In most cases, the Ministry of Foreign Affairs did not respond to the Agency’s requests for official information and documents concerning its detained staff members, although some information was provided with respect to pending indictments and convictions of some of the staff members. <\/p><\/div>\n \n 11. The Agency is indebted to its staff and acknowledges their dedication and loyalty in such difficult and often dangerous circumstances. It notes with regret that 12,000 local staff of Ä¢¹½ÊÓÆµRWA in the occupied Palestinian territory are the only United Nations staff members working in the area who did not receive hazard pay, even when Security Phase IV was in effect, whereas they were arguably the most exposed to immediate danger. Efforts at solving this anomaly with United Nations Headquarters continued, but had not yielded any result by the end of the reporting period. <\/p><\/div>\n \n 12. The environment in which the Agency had to carry out its operations in the occupied Palestinian territory continued to hamper its ability to deliver services. Ä¢¹½ÊÓÆµRWA schools and other installations sustained considerable damage. Closures and checkpoint delays prevented schools from operating normally, as large numbers of teachers periodically could not reach their schools or return to their homes. Office workers, doctors and nurses could not reach their places of work, including health centres and clinics, trucks carrying humanitarian supplies could not reach their destinations in time, ambulances were delayed or prevented from moving patients needing urgent treatment, and Ä¢¹½ÊÓÆµRWA school buildings were in some instances taken over by Israeli forces and used as bases and detention centres. Warning shots were fired at Agency vehicles, and staff members were mistreated by Israeli soldiers. In all such incidents, the Agency protested to or informed the Israeli Ministry of Foreign Affairs and IDF, and reminded them of their obligations under the 1946 Convention on the Privileges and Immunities of the United Nations and the 1967 bilateral Comay-Michelmore Agreement between the Agency and the Government of Israel as well as international norms on the issue of humanitarian access (see chapter IV). There were also a few instances where Palestinian militants entered Ä¢¹½ÊÓÆµRWA premises. The Agency took immediate steps to ensure their removal from the installations and protested to the Palestinian Authority. <\/p><\/div>\n \n 13. Military operations carried out by Israeli forces, which included the imposition of curfews and closures and the creation of closed military zones, had an adverse impact on the Agency’s ability to carry out its humanitarian functions in support of the Palestine refugees. Movement of humanitarian goods, particularly in places where supplies of food, medicines and other items were urgently needed, was often blocked, delayed or made very difficult. <\/p><\/div>\n \n 14. As described in previous reports of the Commissioner-General to the General Assembly, Ä¢¹½ÊÓÆµRWA has put into place an extensive emergency assistance programme for refugees affected by the conflict in the occupied Palestinian territory. The Agency’s largest activity has been the provision of food aid to over 1.3 million refugees. Its emergency employment programme generated 2,037,886 work days during the reporting period. <\/p><\/div>\n \n 15. The Agency provided temporary accommodation and emergency assistance to the refugees when their shelters were destroyed. It continued to implement several rehousing projects to afford the refugees new dwellings to enable them to live in dignity. In the West Bank, the reconstruction of the Jenin refugee camp was completed. Meanwhile, shelter destruction in the Gaza Strip continued until the end of 2004, necessitating the expansion of major reconstruction and rehousing programmes. The Agency managed to provide 402 new housing units and repaired 339 refugee shelters, but it was not able to keep up with the pace of shelter destruction that has left almost 16,000 refugees still homeless. <\/p><\/div>\n \n 16. To facilitate the Agency’s activities under its emergency programme, the Operational Support Officer programme in the West Bank and Gaza Strip was again renewed. The programme played a crucial role in facilitating the delivery of humanitarian goods, safe passage of Agency staff through checkpoints, monitoring the use of Agency installations and more generally enhancing the implementation of Agency programmes in accordance with United Nations norms. <\/p><\/div>\n \n 17. The first appeals for assistance from the international community to fund the Agency’s emergency programmes in the occupied Palestinian territory were launched in October and November 2000. During the reporting period, appeals were issued for 2004 ($193.6 million) and 2005 ($185.8 million). <\/p><\/div>\n \n 18. The international community’s response to those appeals has gradually decreased as the crisis entered its fifth year and other world crises diverted the attention of donors. In 2004, contributions covered 53 per cent of the needs documented in the Agency’s appeals. Contributions for 2005 are expected to rise slightly, but the overall level of contributions continues to fall far short of the Agency’s emergency needs. It must be stressed that continued support for the Ä¢¹½ÊÓÆµRWA emergency appeal is crucial to the survival of the Palestine refugees in the occupied Palestinian territory. <\/p><\/div>\n \n 19. Ä¢¹½ÊÓÆµRWA hoped that the implementation of the disengagement plan scheduled to begin on 15 August 2005, as initiated by the Government of Israel and supported by the Quartet, could bring a relaxation of the closure regime, and unfettered access for Palestinian goods to the outside world. The Israeli disengagement from Gaza could in time lead to economic recovery, thereby enabling the Agency to wind down its emergency operations and concentrate fully on the implementation of its main programmes and its medium-term plan. The Agency does not exclude the possibility, however, that after disengagement restrictions on the freedom of movement of persons and goods may be maintained, further exacerbating the dire economic situation and feelings of hopelessness in the population at large. In such a situation the Agency would have to step up its efforts to alleviate the suffering of the refugees and would require significant increases in extrabudgetary contributions to do so. At the end of the reporting period, Ä¢¹½ÊÓÆµRWA had prepared contingency plans to address developments which might occur during disengagement. Ä¢¹½ÊÓÆµRWA also cooperated closely with the newly appointed Special Envoy of the Quartet for Disengagement. Ä¢¹½ÊÓÆµRWA planning was facilitated by extensive coordination with IDF, which made substantial efforts to ensure that humanitarian assistance to the Palestinian population would not be unduly disrupted by the disengagement process. <\/p><\/div>\n \n 20. During the current reporting period, the Government of Israel also proceeded with the construction of a separation barrier inside the West Bank. The barrier had already led to further impoverishment and isolation of refugee families living in its vicinity, particularly those living between the barrier and the 1949 armistice line, and created new obstacles to the delivery of essential Ä¢¹½ÊÓÆµRWA services to them. Ä¢¹½ÊÓÆµRWA remained concerned that both the existing barrier and its further extension would constitute a new and formidable obstacle to the delivery of Ä¢¹½ÊÓÆµRWA services to the affected population. During the reporting period, the barrier seriously affected the functioning of the Agency’s hospital in Qalqilia, since patients could no longer reach the hospital easily. <\/p><\/div>\n \n 21. During the reporting period, Ä¢¹½ÊÓÆµRWA continued to implement its regular programmes, providing education, health, social services and microcredit assistance to Palestine refugees in its five fields of operation. It finalized and presented its medium-term plan developed in conjunction with the Palestinian Authority’s Medium-Term Development Plan. The medium-term plan focuses on areas that will be crucial to promoting stability, such as training, expanding credit opportunities and job creation, and maps out the Agency’s priorities over the next five years. The Agency also followed up on recommendations from the Geneva conference of June 2004, with the cooperative tripartite approach Ä¢¹½ÊÓÆµRWA and its stakeholders have been pursuing and strengthening in the past years. These elements are detailed further in section E below. <\/p><\/div>\n \n 22. The Ä¢¹½ÊÓÆµRWA education programme remained its largest activity. It operated 647 schools providing basic and preparatory education to approximately 490,000 pupils (of whom over 50 per cent are girls), as well as five secondary schools in Lebanon, eight vocational training centres and three teacher training colleges. It continues to benefit from close cooperation with Ä¢¹½ÊÓÆµESCO, which funds crucial senior posts within the Agency and provides ongoing technical assistance and general guidance. The Agency’s schools follow the national curricula of the host countries in each of its five fields of operation. As a result, the Agency implements all improvements and enhancements to the curriculum introduced by the host country authorities. Because of its precarious financial situation, Ä¢¹½ÊÓÆµRWA cannot always keep pace with developments, such as the introduction of a tenth year in basic education in the occupied Palestinian territory, English language in elementary schools in Jordan and computer science in Jordanian and Syrian preparatory schools. Financial constraints have also hampered the modernization of the curriculum and infrastructure of the Agency’s vocational training centres, threatening the effectiveness of those centres of excellence. Despite the financial challenges during the reporting period, the Ä¢¹½ÊÓÆµRWA Education Department continued to implement reform and improvement of internal processes, as well as specific projects, such as the Computer and Information Technology Initiative. In the West Bank and Gaza Strip, operations were severely hampered by the ongoing crisis. Twenty-three Ä¢¹½ÊÓÆµRWA pupils were killed and 39 were injured during the reporting period. There were 28,701 lost teacher days and during the period examination scores in the Agency’s schools declined as a result of the conflict. <\/p><\/div>\n \n 23. Technical supervision of the Ä¢¹½ÊÓÆµRWA health programme is provided by WHO, which also supplies the services of senior management staff and short-term consultants, technical literature and publications. The Agency’s current focus was on sustaining adequate levels of investment in primary health care (with special emphasis on maternal and child health and disease prevention and control), enhancing the process of institutional capacity-building, and developing its human resources. Management reforms implemented during the reporting period led to the introduction of new systems for health information, hospital management and drug supply management. <\/p><\/div>\n \n 24. The situation in the occupied Palestinian territory continued to affect adversely the health of refugees. An FAO\/WFP\/Ä¢¹½ÊÓÆµRWA study found that 1.4 million Palestinians in the West Bank and Gaza Strip (i.e. 40 per cent of the total population) were “food insecure”. In certain localities, immunization coverage fell below previously sustained levels of 95 per cent. An outbreak of mumps originating in Nablus spread to all West Bank districts in 2004, necessitating a mass measles, mumps and rubella (MMR) immunization campaign. <\/p><\/div>\n \n 25. In Lebanon, the Agency maintained its environmental health services in refugee camps throughout its areas of operation, introducing and\/or improving sewage disposal, storm water drainage, provision of safe drinking water and refuse collection. Major water and sewerage system projects were under way in the Syrian Arab Republic and Lebanon in various refugee camps during the reporting period. <\/p><\/div>\n \n 26. The Ä¢¹½ÊÓÆµRWA relief and social services programme addresses the needs of the most vulnerable among the refugee population. The Agency’s special hardship programme was in increasing demand, owing to the difficult socio-economic situation in Jordan, continuing restrictions on employment of Palestine refugees in Lebanon and the crisis in the occupied Palestinian territory. The current trends in the programme clearly point to a “feminization” of poverty among the refugees, as the incidence of female-headed vulnerable households increases. A poverty specialist consultant was hired during the reporting period with a view to assisting the Agency in moving from a status-based to a needs-based approach to poverty alleviation. <\/p><\/div>\n \n 27. Significant progress was made during the reporting period in the implementation of the Palestine Refugee Records Project. When completed, this project will ensure a major improvement in the quality of refugee registration data, as well as the safe preservation through electronic means of the Agency’s archive of 16 million family file documents, over 1 million of which were successfully digitized during the reporting period. <\/p><\/div>\n \n 28. The Agency continued to promote income-generation activities on two levels. One was in the context of its relief and social services programme, and the other was as a commercial, self-sustaining and market-oriented microfinance and microenterprise programme. The latter programme expanded its operations to Jordan and the Syrian Arab Republic. In the reporting period, it provided 19,766 loans worth $17.72 million in the region. Women entrepreneurs received 25 per cent of the loans. This award-winning programme of the Agency has been under great strain owing to the severe decline in economic conditions in the occupied Palestinian territory since October 2000. Despite the economic decline, however, the programme was financially self-sufficient during the reporting period, during which the value of its disbursements doubled. <\/p><\/div>\n \n 29. Following the holding of its first major international conference at Geneva on 7 and 8 June 2004, Ä¢¹½ÊÓÆµRWA kept its stakeholders engaged through the establishment of a comprehensive follow-up process to implement the main recommendations made at the conference. As a result, a working group on stakeholder relations was set up, which itself spawned four drafting groups to look into issues such as the Ä¢¹½ÊÓÆµRWA programme cycle, policy dialogue, constituencies not currently represented in Agency meetings and structural arrangements for the improvement of stakeholder relations. One specific recommendation was the proposal to expand the membership of the Agency’s Advisory Commission, with a view to reinvigorating it and ensuring a better reflection of stakeholder involvement. Work is under way on a draft resolution to that effect for the sixtieth session of the General Assembly. <\/p><\/div>\n \n 30. Further important initiatives following the Geneva conference were the start, in cooperation with two European universities, of a project to survey and monitor comprehensively the refugees’ socio-economic situation, thus enabling the Agency better to ascertain their needs. The Agency continued its efforts to devise and implement a comprehensive gender mainstreaming policy, and during the reporting period field research led by an external gender consultant was completed. An external donor review of the Agency’s management structure and processes was also initiated. <\/p><\/div>\n \n | | | | | | | | | | | | | | | | | | | |